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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brenda Fairchild

Brenda Fairchild

September 3, 2024

5  out of  5
rating by Brenda Fairchild
"They are the Best!"
We responded:
"Brenda, thank you for your wonderful review! I'm glad you think we're great. Your satisfaction means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Emily McKelroy

September 2, 2024

5  out of  5
rating by Emily McKelroy
"We love having Shelby to help us with whatever we need at the time."
We responded:
"Emily, thank you for your wonderful review! We're happy to know that Shelby has been able to assist you with everything you need. Your satisfaction is important to us, and we're always here to help with any future needs. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Connie Craig

August 30, 2024

5  out of  5
rating by Connie Craig
"Friendly and very knowledgeable about our insurance policy. ."
We responded:
"Connie, thank you for your kind review! I'm glad you found our team friendly and knowledgeable about your insurance policy. We're always here to help with any future needs or questions. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Wayne Johnson

August 30, 2024

5  out of  5
rating by Wayne Johnson
"They are very informative and helped me with all of my insurance questions."
We responded:
"Wayne, thank you for your wonderful review! I'm glad we could assist you with all your insurance questions and provide the information you needed. If you have any more questions or need further assistance, feel free to reach out anytime. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Shelby Caldwell

August 30, 2024

5  out of  5
rating by Shelby Caldwell
"Shelby Calhoun is very knowledgeable and friendly! She is always willing to help and takes the time to hear our concerns 💜"
We responded:
"Shelby, thank you for your wonderful review! I'm glad to hear that Shelby has been knowledgeable and friendly in assisting you. We appreciate your kind words and are always here to help with any concerns you may have. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Dalton A

August 30, 2024

5  out of  5
rating by Dalton A
"Shelby was super friendly and knowledgeable!"
We responded:
"Thanks, Dalton! I'm glad to hear that Shelby was friendly and knowledgeable. We appreciate your feedback and are here for any future needs. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Anna Maddox

August 30, 2024

5  out of  5
rating by Anna Maddox
"We always excellent experience with Tracy Williams. The team always provides exceptional service, addressing all my questions with clarity and professionalism. They make the process of updating my policy and handling my claims straightforward and efficient. I highly recommend Tracy Williams, State Farm for anyone seeking reliable and personable insurance service."
We responded:
"Anna, thank you for your wonderful review! I'm glad our team could provide you with exceptional service and make the process of updating your policy and handling claims straightforward. Your recommendation means a lot to us. If you ever have any more questions or need further assistance, we're here to help. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Kara McIntosh

August 29, 2024

5  out of  5
rating by Kara McIntosh
"Wonderful business! Everyone is very professional, personable with excellent interpersonal skills!! They go above and beyond to find the best rates for you. Adore everyone there. Hannah, you know you're my favorite!!"
We responded:
"Kara, thank you for your wonderful review! We're glad to know you appreciate our professionalism and interpersonal skills. Hannah will be happy to hear she's your favorite. We're always here to help you find the best rates. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Haley Vinson

August 29, 2024

5  out of  5
rating by Haley Vinson
"Tracy Williams Statefarm is wonderful! And thank you Hannah for always helping us out with what we need."
We responded:
"Haley, thank you for your wonderful review! I'm glad to hear that Hannah has been able to assist you with your needs. We appreciate your support and look forward to continuing to serve you. If you ever need anything else, don't hesitate to reach out! - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
Profile photo of Angela Macie Vinson

Angela Macie Vinson

August 29, 2024

5  out of  5
rating by Angela Macie Vinson
"Tracy and her whole team are awesome! Hannah always gets me whatever I need a timely manner."
We responded:
"Angela, thank you for your wonderful review! I'm glad to hear that Hannah and the rest of our team have been able to assist you promptly. We appreciate your support and look forward to continuing to meet your needs. If you ever need anything else, don't hesitate to reach out. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Jennifer Flowers

August 29, 2024

5  out of  5
rating by Jennifer Flowers
"Shelby has been wonderful. She has gone above and beyond for us on several different occasions. Cant thank her enough."
We responded:
"Jennifer, I'm glad to hear about your positive experience with Shelby. She truly is dedicated to providing exceptional service. We appreciate your kind words and are here for any future needs you may have. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Ashley Nelson

August 28, 2024

5  out of  5
rating by Ashley Nelson
"Shelby has assisted us several times in the past with home and auto. She explains insurance coverage thoroughly and is always polite and professional. I highly recommend her for your insurance needs!"
We responded:
"Ashley, thank you for your kind words and recommendation. I'm glad to hear that Shelby has been able to assist you with your home and auto insurance needs. Her thorough explanations and professionalism are truly valued. If you need any further assistance, please don't hesitate to reach out. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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ewing aaron

August 28, 2024

5  out of  5
rating by ewing aaron
"This is the best insurance office around. I’ve been with State Farm since I started driving and they have always been fair to me. Shelby is a pleasure to deal with!"
We responded:
"Thank you, Aaron, for your kind words and for being a loyal State Farm customer. I'm glad to know that Shelby has been a pleasure to work with. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, we're here to help. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
Profile photo of Dustin Nelson

Dustin Nelson

August 28, 2024

5  out of  5
rating by Dustin Nelson
"Shelby has always handled our policies and interactions with a high degree of professionalism and optimism. She is quick to respond and very knowledgable about her field. Thank you Shelby!"
We responded:
"Dustin, thank you for your kind words about Shelby. I'm glad to hear that she has been professional, optimistic, and knowledgeable in handling your policies. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Briana West

August 28, 2024

5  out of  5
rating by Briana West
"Love this insurance company. Shelby is always so sweet and willing to help in any way. They make everything so easy any time I have a question. And great rates"
We responded:
"Thank you so much Briana. We appreciate you!!"
Profile photo of Tully Melancon

Tully Melancon

August 28, 2024

5  out of  5
rating by Tully Melancon
"Shelby Calhoun was amazing as always! Very fast with getting me what I needed and very helpful!"
We responded:
"Thank you, Tully, for your positive review. I'm glad Shelby was able to assist you quickly and effectively. We appreciate your feedback and look forward to helping you with any future needs. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Tiffany Tadlock

August 27, 2024

5  out of  5
rating by Tiffany Tadlock
"I have used them for the last couple of years. They are always responsive m, communicate well, and willing to help in every situation!!!"
We responded:
"Tiffany, thank you for your kind words and for being with us over the past couple of years. I'm glad to know our team has been responsive, communicated well, and helped in every situation. We're here for any future needs or questions you may have. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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james norris

August 22, 2024

5  out of  5
rating by james norris
"Karen and Morgan helped me out in a very professional and timely manner. I came back with multiple requests, and they responded every time! Thank you!"
We responded:
"Thank you, James, for your positive review. I'm glad Karen and Morgan were able to assist you professionally and promptly. We appreciate your feedback and are here for any future needs or questions. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Richard Vinson

August 19, 2024

5  out of  5
rating by Richard Vinson
"Excellent service by excellent people. You cannot go wrong with Tracy Williams State Farm"
We responded:
"Richard, thank you for your kind words and positive feedback! I'm glad you are satisfied with our service. We're always here to help with any future needs or questions. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Wendi Estep

June 3, 2024

5  out of  5
rating by Wendi Estep
"Shelby always goes the extra mile for us. She is so helpful and knowledgeable. We appreciate all she does!"
We responded:
"Wendi, we're pleased to hear that Shelby consistently goes above and beyond to assist you! Her knowledge and helpfulness are truly valuable assets to our team. We're grateful for your positive feedback and look forward to continuing to provide you with excellent service. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Melanie Rees

May 29, 2024

4  out of  5
rating by Melanie Rees
"I have been a State Farm Insurance customer for a while. I have a bundle deal ,car insurance and renters insurance combined which I feel has helped me. One of the things I like the most are my deductibles they are very low and premium is good. They are very nice and go out of there way to help you."
We responded:
"Melanie, we're pleased to hear you're satisfied with your bundled auto and renters insurance with low deductibles and a good premium! Our team is grateful for your positive feedback and we're always here to help you with any insurance needs. Thank you for choosing our office for your insurance coverage! - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Stephanie Gordon

May 24, 2024

5  out of  5
rating by Stephanie Gordon
"Tracy is super friendly! I always deal with Shelby she is super knowledgeable and super helpful"
We responded:
"Stephanie, I'm glad you find Shelby super knowledgeable and helpful! I'm pleased to hear about your positive experience with our team. We're grateful for your kind words and look forward to assisting you further! - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Kayla Cantrell

May 22, 2024

5  out of  5
rating by Kayla Cantrell
"Shelby is the absolute best!!!"
We responded:
"Kayla, your review means a lot to us! I'm pleased to hear that Shelby provided you with exceptional service. We're grateful for your positive feedback and look forward to assisting you with all your insurance needs in the future! Tracy Williams - State Farm Insurance Agent, Liberty, TX"
Profile photo of Keli Ingram

Keli Ingram

May 22, 2024

5  out of  5
rating by Keli Ingram
"Shelby knows what a struggle it has been for us to make our monthly insurance payments. I may call her several times a week, and each time, she’ll take time to answer my questions. She’s always going beyond her call of duty to make me feel like I’m her only client. Thank you so much Shelby!"
We responded:
"Keli, I'm pleased to hear that Shelby has gone above and beyond to assist you with your insurance payments. It's wonderful to know that she has made you feel valued and supported. We appreciate your recognition of Shelby's dedication to exceptional customer service. If you have any more questions or need assistance, feel free to reach out anytime! - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Misty Warthen

October 17, 2023

5  out of  5
rating by Misty Warthen
"Many great experiences with Tracy and her team! Shelby has always gone above and beyond to make sure I have a full understanding of details any time I need to file a claim. 100% would recommend!"
We responded:
"We love seeing reviews like this, Misty! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"