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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty Warthen

October 17, 2023

5  out of  5 rating by Misty Warthen
"Many great experiences with Tracy and her team! Shelby has always gone above and beyond to make sure I have a full understanding of details any time I need to file a claim. 100% would recommend!"
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Esy Gonzalez

October 17, 2023

5  out of  5 rating by Esy Gonzalez
"Shelby is very knowledgeable!"
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Shelby Storey

October 16, 2023

5  out of  5 rating by Shelby Storey
"Shelby was awesome in helping us get life insurance. Answered all questions and was friendly"
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AyooQuell Nation

October 16, 2023

5  out of  5 rating by AyooQuell Nation
"👍🏾"
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Grace Williams

October 16, 2023

5  out of  5 rating by Grace Williams
"Great service with people who care and understand the average person’s concerns when it comes to insurance. They are always willing to go the extra mile to make sure you are taken care of."
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Susan Benoit

October 16, 2023

5  out of  5 rating by Susan Benoit
"After Victor Barranco retired my account was passed on to another agent and I wanted to keep my account local. Tracy Williams and Shelby Calhoun got me taken care of and my coverage never skipped a beat. They reached out to me about the safe driving program and always respond in a timely manner when I have questions."
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McKenzie Turner

October 16, 2023

5  out of  5 rating by McKenzie Turner
"Great customer service. Highly recommend working with Shelby."
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Angela Macie Vinson

October 16, 2023

5  out of  5 rating by Angela Macie Vinson
"Tracy and her team are the best of the best!"
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Charlotte Williams

October 16, 2023

5  out of  5 rating by Charlotte Williams
"As someone who is young and new to needing my own insurance coverage, I was met with patience and understanding when speaking with Tracy’s team. Hannah talked me through any concerns that I may have had surrounding my coverage and really made my first experiences with insurance pleasant!"
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Sydney Givens

October 16, 2023

5  out of  5 rating by Sydney Givens
"Exceptional customer service, extremely responsive and Shelby is very understanding and personable. Everyone in the office is caring and helpful. Tracy is definitely someone you want on your side!"
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Sunni Share

October 16, 2023

5  out of  5 rating by Sunni Share
"Really helpful and kind staff. Shelby saw me through confusing problem and was helpful and kind the whole time"
Profile photo of Misty McMullan

Misty McMullan

October 16, 2023

5  out of  5 rating by Misty McMullan
"Best insurance company around. I’ve been using them for years and have absolutely no complaints. Shelby is the best and makes sure we are always happy."
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Marci Posey

October 16, 2023

5  out of  5 rating by Marci Posey
"Great customer service and very knowledgeable staff!!"
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Memori Morgan

October 16, 2023

5  out of  5 rating by Memori Morgan
"Great customer service. Very helpful! Fast to get you the help you need and extremely reliable! Ask for Shelby Calhoun! That’s who helped us and she was amazing!"
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Judy BOYSTER

October 16, 2023

5  out of  5 rating by Judy BOYSTER
"All ways friendly and polite. Never too busy to answer questions."
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Roger Jordan

October 13, 2023

5  out of  5 rating by Roger Jordan
"Hannah was patient with all our questions and went above and beyond. Thanks for all your help!"
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David Driskill

October 5, 2023

5  out of  5 rating by David Driskill
"Shelby is amazing, very friendly, and has great knowledge and will help u with anything and bundled to save u money."
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Trevor Limmer

October 5, 2023

5  out of  5 rating by Trevor Limmer
"Best Agent to get life insurance from. Certainly would hate to leave my loved ones with nothing."
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Monica Ballard

June 20, 2023

5  out of  5 rating by Monica Ballard
"Very Friendly people there,very nice and helpful"
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Heather Cundiff

April 15, 2023

5  out of  5 rating by Heather Cundiff
"😊"
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Brandi Keesee

March 28, 2023

5  out of  5 rating by Brandi Keesee
"Great service and prices"
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Briana West

March 10, 2023

5  out of  5 rating by Briana West
"Love this insurance company. They make everything so easy any time I have a question. And great rates"
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George Vinson

March 1, 2023

5  out of  5 rating by George Vinson
"Tracy is knowledgeable, Friendly, and she genuinely cares about her clients! She has been my insurance advocate through many insurance needs and claims!!!!"
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Jana Barrett

July 15, 2022

5  out of  5 rating by Jana Barrett
"Tracy and her team were very helpful in setting up renter's insurance for my niece."
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Dustin Harrell

July 7, 2022

1  out of  5 rating by Dustin Harrell
"I’ve wasted plenty of time speaking with this local agent. I’ve been ridiculed, laughed at and called a liar. I am not calling you again just to be told there is nothing you can do and it’s not your fault that my claims were filed incorrectly. I am filing a complaint with the Texas dept of insurance because I refuse to be treated as such. These people need training in customer service because it is horrible. FYI. I can hear when you place the call on speaker and people in the background are laughing and scoffing. 100% unprofessional"