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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brenda Fairchild

October 17, 2026

5  out of  5
rating by Brenda Fairchild
"They are the Best! I've never ask one question that has not been answered and in a promptly time frame! Hannah you are awesome!"
We responded:
"Brenda, thank you for your wonderful review! I'm glad you think we're great. Your satisfaction means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Kevin Abraham

October 16, 2026

5  out of  5
rating by Kevin Abraham
"Tasha has been my insurance rep for quite some time now. I couldn't recommend a better rep. She is always willing to go through my worries and concerns with me until I am satisfied with the results."
We responded:
"Thanks so much for the fantastic rating, Kevin! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Leigha Abraham

October 16, 2026

5  out of  5
rating by Leigha Abraham
"Tasha is amazing always so helpful and answers all my questions
Karen and Morgan are so kind and understanding
Thank y’all so much!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Liberty. "
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Amy Nicholas

October 14, 2026

5  out of  5
rating by Amy Nicholas
"Tasha has been great to work with and very communicative for our home and auto policies."
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Liberty insurance team is always here and happy to help. "
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Caleb Downs

October 9, 2026

5  out of  5
rating by Caleb Downs
"Very helpful and polite!"
We responded:
"Thank you so much for the 5 stars, Caleb! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Carla Cooper

September 30, 2026

5  out of  5
rating by Carla Cooper
"Tasha was amazing! She was so kind, helpful, and easy to work with. She answered all of our questions, helped us get the coverage we needed, and saved us money too. She truly went above and beyond, and we really appreciate everything she did for us. I would definitely recommend Tasha to anyone needing insurance!"
We responded:
"Wow, thank you for the 5-star review, Carla! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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mike fenton

August 27, 2026

5  out of  5
rating by mike fenton
"Best experience I have had.Even saved me money on my auto insurance. The ladies at State farm in liberty are very helpful."
We responded:
"mike, thank you for the fantastic review! We’re always here to support you with your insurance needs in Liberty. "
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Tiffany Brown

August 27, 2026

5  out of  5
rating by Tiffany Brown
"Tasha was amazing and extremely helpful!"
We responded:
"Tiffany, thank you for the fantastic review! We’re always here to support you with your insurance needs in Liberty. "
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ewing aaron

August 11, 2026

5  out of  5
rating by ewing aaron
"This is the best insurance office around. I’ve been with State Farm since I started driving and they have always been fair to me. Shelby is a pleasure to deal with!"
We responded:
"Thank you, Aaron, for your kind words and for being a loyal State Farm customer. I'm glad to know that Shelby has been a pleasure to work with. We appreciate your trust in our office and look forward to continuing to serve your insurance needs. If you ever have any questions or need assistance, we're here to help.

- Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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josh roth

August 5, 2026

5  out of  5
rating by josh roth
"Very polite, patient, knowledgeable, and willing to do everything she could to get my family the coverage needed at a reasonable price."
We responded:
"josh, thank you for the amazing review! Our Liberty insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Tracy Williams, your State Farm Agent "
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Amanda Taylor

July 28, 2026

5  out of  5
rating by Amanda Taylor
"Tasha was amazing, she saved me quite a bit of money on my vehicle policy."
We responded:
"Thanks so much for the fantastic rating, Amanda! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Missy Rosaschi

July 20, 2026

5  out of  5
rating by Missy Rosaschi
"Very friendly and knowledgeable. Excellent customer service as always."
We responded:
"Thank you so much for the 5 stars, Missy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Pamela Bond

June 1, 2026

5  out of  5
rating by Pamela Bond
"Tracy Williams and her TEAM are amazing! No matter what the need, they are always there to provide. We are so lucky to have such support in our community!"
We responded:
"Thank you for your kind review of State Farm Agent Tracy Williams’s Team. We appreciate it! And thank you for being our customer for many years. "
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Tan Williams

May 11, 2026

5  out of  5
rating by Tan Williams
"These folks really take care of business."
We responded:
"Thank you Tan. "
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Tiffany Templeton

March 10, 2026

5  out of  5
rating by Tiffany Templeton
"Incredible staff. Very helpful and knowledgeable."
We responded:
"We appreciate your review, Tiffany. We are so happy that you had such a wonderful experience with State Farm Agent Tracy Williams’s Team here in Liberty ! "
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Tommy Quinters

January 15, 2026

1  out of  5
rating by Tommy Quinters
"Had an accident where another driver pulled in front of me. Filed a claim and called my agent for guidance. Did not receive a call back for three days. Agent claims she never received a message. Wasn’t until the other driver filed a claim against my policy that I actually received a call back and that was simply to tell me that State Farm was trying to get a hold of me to question what happened. Even though I had already filed a claim of my own several days before and absolutely no one contacted me. Perhaps you should invest in better office workers then.
After getting the run around from State Farm because the other driver had State Farm as well. Other driver received an at fault ticket, but State Farm told me they were looking at Mutual fault. Wasn’t until I let them know there was a dash cam available they changed their tune.
They totaled out my truck and then took three days to give me the money. After which, even though it wasn’t my fault, they attempted to increase my premium 2.5 times what it was prior to the accident that was not my fault.
Both State Farm and this agent need to learn customer service if they expect to retain anyone in the future."
We responded:
"Thank you for taking my call and discussing this matter. We hope you are very happy with your new insurer. "
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Debbie Dugger

December 4, 2025

5  out of  5
rating by Debbie Dugger
"Tracy Williams of State Farm Liberty partnered with Ricky Vinson of Liberty Pest Control and donated the amazing, delicious sausage on a stick with that those Hawaiian sweet rolls for the "Lights in Liberty" event at the City square park on 11-25..... Delicious! THANK you for giving your time and talent to supply an amazing free meal for over 300 people -"
We responded:
"Thank you Debbie for including us in this event. We had so much fun giving out free food. Loved the Christmas lights and decor the city provided this year. Put us on your list for next year. "
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TAH

November 11, 2025

5  out of  5
rating by TAH
"Wish we could give a higher review. Oustanding customer service in every way."
We responded:
"Thank you so much. We love our customers. "
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frankie espree

September 30, 2025

5  out of  5
rating by frankie espree
"Awesome and very prompt service!"
We responded:
"Hey Frankie! Thanks a bunch for the 5-star rating! We're so happy you're satisfied with our service. If you ever need anything else, we're here for you!

- Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Richard Vinson

August 26, 2025

5  out of  5
rating by Richard Vinson
"Excellent service by excellent people.
You cannot go wrong with Tracy Williams State Farm
They take care their customers!"
We responded:
"Richard, thank you for your kind words and positive feedback! I'm glad you are satisfied with our service. We're always here to help with any future needs or questions.

- Tracy Williams - State Farm Insurance Agent, Liberty, TX"
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Jeanene Weaver

August 22, 2025

5  out of  5
rating by Jeanene Weaver
"Willing to help and answer all questions. Professional, courteous and knowledgeable. Provided adding vehicle in a timely manner."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Graciela Gonzalez

August 15, 2025

5  out of  5
rating by Graciela Gonzalez
"Excellent customer service. I requested an update on the policy and agent provided the updated binder within minutes!"
We responded:
"Thank you so much for your kind review. We love our customers. "
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Rhett Towns

July 11, 2025

5  out of  5
rating by Rhett Towns
"Shelby was a great help to me in clarifying questions I had about my automobile insurance. The staff are very helpful, friendly and are very reliable in promptly getting back to me with answers to my questions over the years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mark Motichek

July 8, 2025

5  out of  5
rating by Mark Motichek
"Easy to deal with, very responsive."
We responded:
"Thank you so much. Happy my team is responding so quickly.
"
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Michael Sievers

July 8, 2025

5  out of  5
rating by Michael Sievers
"We’ve had nothing but great experiences working with this insurance company. Tracy Williams and Shelby Calhoun consistently go above and beyond to help us get deals done quickly and efficiently. Their professionalism, responsiveness, and willingness to find solutions make them an invaluable partner to our dealership."
We responded:
"Thank you so much for the kind review. We love our customers. "